Plymouth marina earns 5 Gold Anchors for the second time

Sutton Harbour Marina in Plymouth has once again been awarded the coveted 5 Gold Anchor rating in recognition of its first-class facilities and superior customer service.

The marina, which occupies a unique location in the historic heart of Britain's Ocean City, has received the highest accreditation possible from the respected Gold Anchor award scheme for the second time, having once again met a series of stringent criteria. The award lasts for a two-year period.

The Gold Anchor award scheme has been auditing marinas around the world for over 25 years and subjects marinas to rigorous testing including an external audit, three visits by mystery shoppers, and a questionnaire posed to current berth holders.

By once again earning the highest 5 Gold Anchor rating, Sutton Harbour Marina joins an elite group of international marinas renown as the best locations to berth in the world.

Mark Brimacombe, Sutton Harbour Marina Manager said: "Plymouth is a truly fantastic place to live and to visit with such excellent sailing waters on our doorstop, and we strive to ensure that Sutton Harbour Marina provides the very best facilities possible to our berth holders, who love being so close to the wide range of waterfront bars, restaurants, cafes and shops on the harbourside.

"We are dedicated to ensuring Sutton Harbour Marina helps to put Britain's Ocean City on the map as a destination of international significance, and retaining our 5 Gold Anchor status is a great boost in helping us continue our work.

"We are all very proud to have once again been recognised by the experts as a marina offering the best possible quality of service, and having met the most stringent technical criteria to be judged a truly superior marina."

Sutton Harbour Marina offers an especially secure environment for boat owners, with 24 hour secure access monitored by CCTV and a highly sheltered array of flexible berths in a safe harbour protected by lock gates.

A strong focus on exemplary customer service has helped to make the marina such a success, along with its unbeatable location in one of the finest harbours in the country, offering unparalleled access to world-class cruising waters.

The latest annual survey carried out by marina bosses found that 100 per cent of Sutton Harbour Marina's current berth holders would recommend the marina, and 99 per cent rated it as 'excellent' or 'good'.

Flexible berths are available for motor and sailing vessels up to 25 metres, and many berth holders choose to keep their boats at Sutton Harbour Marina in Plymouth despite living many hundreds of miles away.

Berth holders enjoy a lively annual events programme, and many often praise the exceptionally friendly staff who make up the marina customer care team.
Find out more about Sutton Harbour Marina at www.suttonharbourmarina.com